I would highly recommend Waterhouse to family and friends. The staff is knowledgeable, friendly, and caring. Definitely a five star animal hospital.
- Jill Duncan Mar 29, 2023
The protocols are at the highest level of standards for intake, assessment, diagnosis, intervention, and follow-up treatment action plans. The compassion is evident from the moment that one is greeted at the reception desk.
- Christina Knox Mar 28, 2023
Very professional staff, friendly and knowledgeable. The veterinarian was very thorough given that we had no idea what was wrong with our dog. From the start I felt comfortable with the team and knew we were in good hands.
- Sue Waite Mar 23, 2023
The best place in the valley to take our fur babies. Always a great experience.
- Catherine Munsch Mar 01, 2023
My little Sweet Pea can be a challenge due to her small size (3lbs). However, the doctors and staff met each challenge and went above and beyond in their care and treatment of Sweet Pea during and after her recent surgery. I am so appreciative.
- Michelle Whisenhunt Feb 20, 2023
The entire staff is awesome! Friendly, knowledgeable, caring and always treat my furbabies like their own. They explain everything completely and are respectful of their needs and feelings. I won’t take my babies anywhere else.
- Joanne Madril Feb 17, 2023
Every time I go there they are all so very nice and so helpful with any questions I have, I just hope they stay there as long as I have a pet.
- Kathy Blanks Dec 24, 2022
Dr. Waterhouse is an extremely knowledgeable and experienced veterinarian! Her staff is held to a high standard and the care you receive at WAH is outstanding!
- Shirley Fraser Dec 23, 2022
Friendly personnel, informative cost breakdown, received our pet within minutes of arrival, provided good access for questions/concerns during the procedure, thorough aftercare explanation. In general, top-notch service all around.
- Charlotte Hanigan Dec 16, 2022
I have had nothing but great experiences at Waterhouse. The staff and doctors are always kind, not only to me, but to my fur babies as well. I trust Waterhouse. I know when I take my pet here they will receive quality care.
- Kim Campbell Nov 06, 2022
I love Waterhouse! Everyone is friendly, courteous and goes out of their way to assist. I feel my pets get the best care here that is why I am willing to drive from Merced to have my 3 cats seen at Waterhouse Animal Hospital.
- Kelly Sizemore Nov 03, 2022
Dr Waterhouse spent time to really understand what was happening. Took extra time to review and evaluate all of my pet's symptoms. She arranged for my pet to be reevaluated the next day.(she was off). I have had a follow up call every day! Thank you.
- Teri Ritchey Oct 23, 2022
This is the only vet clinic we take our pups to! They truly care about our pups and want the best solution or treatment for them!
- Stacie Szatmari Oct 02, 2022
There's a good vibe at Waterhouse. I love it when the vets get eye to eye with my pet...on the floor! That shows...they love their job as I love my pets and feel that with the two or three veterinarians we have seen, our pets are in good hands.
- Dr. Karla Rhay Sep 02, 2022
The difference between Waterhouse and its colleagues is evident walking In the door, with cats and dogs separated to reduce anxiety and the likelihood of a confrontation. Waterhouse follows through with cutting edge technology and kindness.
- Anne Whitehurst Jul 24, 2022
OMG, the outstanding service & friendliness from all the staff is incredible to everyone who walks through their doors. THANK YOU.
- Anna Bolderoff Jun 24, 2022
Waterhouse is conveniently located, has great hours, fair prices, and excellent service.
- Stephanie Wagner Jun 14, 2022
I have trusted Waterhouse with all my fur kids for over 17 years. Waterhouse has always been honest about what is best for them. I will always use Waterhouse. You should too!
- Brad Rodriguez May 30, 2022
Friendly, caring service. They listened to my request, and agreed with the treatment plan, if applicable. I will keep coming back, given their caring service, great doctors, and competitive prices.
- Luis Sosa May 12, 2022
Waterhouse has an amazing and diverse staff, including specialists who are prepared and able to serve your pets in every area. If you're looking for a one-stop-shop veterinarian, Waterhouse is it.
- Lee Wilding Mar 03, 2022
Waterhouse Animal Hospital is the best. The physicians are the best. The staff is the best. My boxer receives a higher level of care every time we go. Words cannot express the kindness, love and affection that each staff member gives to my dog.
- Nikolaus DeJong Feb 07, 2022
Thorough service. Exceptional service that is reasonably priced.
- Anonymous Jan 16, 2022
WAH is a very special place! I always feel confident that our dog has had the very best care I can get her!! From whoever greets us to whoever checks us out we get extremely wonderful care! Plus everyone who works in that hospital loves animals!
- Julie Craig Jan 09, 2022
I have dealt with both the Clovis and Fresno offices. You will NOT find better veterinary services anywhere. The level of caring and professionalism is off the charts. Every Vet, Tech, and front desk person is a joy to deal with. They are the best.
- Jeffrey Claiborne Jan 07, 2022
Everyone was kind, and helpful the minute we walked thru the door. Dr. Alex Thiels was so gentle and patient with our dog Herschel. He was thorough and took the time to explain what he was doing. I could not have asked for a better experience.
- Sharon Shaffer Nov 26, 2021
Everyone at Waterhouse is caring, well trained, and personable. They treated my kitty as though they truly cared about her. I was given clear instructions about her care, and I appreciated the follow-up phone call the next morning.
- Margie Cooper Nov 13, 2021
Best care for my pet, 100%. Will never switch to go elsewhere. The staff is amazing!
- Angelica Freitas Nov 03, 2021
Has been my Vet of choice for decades. Still has great staff and technicians.
- Rance Gieh Oct 31, 2021
Because of your attentiveness to concerns regarding the health of my pet. Your professionalism as to how to care for the needs of my pet and willingness to listen and work with your me in working with sensitive issues.
- Wanda McIntosh Oct 27, 2021
My very ill dog received the best possible care, my concerns were very clearly explained to me and from the Doctor to the staff their concerns are genuine. Very knowledgeable and extremely professional care.
- Brian Burry Oct 27, 2021
The staff was very friendly and caring. They explained my pet's procedure and called me during the procedure to let me know how things were going. When I picked up my dog they explained everything and made sure I knew how to do the medications.
- Michele Harrell Oct 09, 2021
Efficient & effective while remaining caring with patient’s needs is your priority.
- Ruth Logsdon Sep 27, 2021
Dr Waterhouse took the time to explain the possible options for Toby's care. We had a plan I was comfortable with by the end of the visit. I appreciate the time she took.
- Jessica Rojas Sep 23, 2021
Everyone at Waterhouse made me feel they cared for my dog and myself like family. Great experience
- Sandra Goodsoozian Jul 14, 2021
Sparky is going on 18 years, and for our part, Waterhouse has been a critical factor that Sparky is 18 and for the most part active life. Thank you all who work at Waterhouse. We have not experienced a weak link within Waterhouse.
- Anonymous Jul 12, 2021
Very kind and reasonable costs, and professional service is given with compassion.
- Anonymous Jul 11, 2021
Great staff. Courteous, professional, and informative. They always treat my pets like their own.
- Keith Hester Jul 08, 2021
Very caring staff and reasonable pricing.
- Anonymous Jul 01, 2021
Dr. Waterhouse personally saved one of my dogs and one of my cats. Both ended up in the ER. Waterhouse Hospital’s after-care of our cat, for many years now, has been exceptional, loving, understanding, and thorough. We have many favorite vets and staff.
- Ernie Benck Jun 29, 2021
Every time we’ve brought Bubba in for care the staff has been responsive, attentive, prompt & knowledgeable. We would absolutely refer any per owner to Waterhouse Vets.
- Cecelia Mcloughlin Jun 29, 2021
The staff are very helpful and do everything they can to help you and your pet.
- Henry Fierro Jun 25, 2021
Waterhouse has provided the most excellent care for my 4 cats and now a puppy. Our pets are always treated like the family that they are. We are thankful to Waterhouse for being our partners with the pair of our pets. Thank you for loving them!
- Melissa Halsey Price Jun 25, 2021
The staff was extremely professional while displayed the utmost care and affection toward my family member (dog). Unlike other establishments that simply cared for my family as a number. Thank you, Waterhouse.
- Benjamin Rodrguez Jun 25, 2021
Always very well taken care of. Great staff who love animals!
- Ashley Castanos Jun 25, 2021
Excellent care and compassion.
- Michael Whipple Jun 25, 2021
My pets always receive excellent care. I know they are in good hands.
- Janet Daniel Jun 21, 2021
I never have any doubt that the staff/doctors will provide the utmost care for my pet. The doctors are always very thorough with their evaluation to ensure the proper treatment is given. I highly trust them & always refer others.
- Debbie Phelps Jun 21, 2023
I love this vet. It’s hard to find a vet that you and your pet loves. But we found ours. Keep up the good work!!!
- Kaela Fitzer Jun 20, 2021
Your practice took excellent care of my dog when she was in need of urgent care. Got us right in and provided her with outstanding service! Thank you so much for taking care of Rosie!!!
- Aimee Bogna Jun 11, 2021
The staff is always friendly. Doctors always take time to thoroughly explain what their concerns are, give various options and ensure I'm comfortable with whatever treatment options are chosen.
- Brian Whaley Jun 01, 2021
We have been clients here for nearly 26 years! Dr. Cheryl Waterhouse and her Team of Veterinary Professionals have cared for & welcomed our Family Pets with warmth & compassion and have always made us feel like FAMILY. We Love our Vets!
- Lori Mohun May 29, 2021
Friendly, efficient, thorough, kind, not rushed (even though very busy), clean, prepared (prior review of records), everyone was pleasant. What's not to like?
- Pat Rank May 23, 2021
They took me in without an appointment when my doggie was sick. No hesitation just come in we will take care of you. They have always worked with me. Thank you for all you do.
- Cindy Torres May 22, 2021
Dr. Engel was super. A great addition to Waterhouse. Along with Dr. Bradhurst who always makes an effort to visit Abby, I now have 2 great vets. Also, I can’t say enough good things about the dental team. Abby is in great hands.
- Barbara Luternauer May 20, 2021
The COVID management protocol for owners of pets was a great setup. I felt completely safe. Dexter is an old, anxious little westie, but feels comfortable with all staff. The care for him has been amazing.
- Carol Williams May 20, 2021
The best veterinarian care in Fresno. The quality of care along with the awesome staff makes Waterhouse Animal Hospital the Only place I would take my fur babies.
- Julie VanDyke May 20, 2021
Excellent experience. We were seen quickly and the staff was very caring and communicative. We even received a follow-up call the next day to check on our pup!
- Anonymous May 19, 2021
I established to care for our 3 cats a year ago and I have never regretted it!! Even with Covid that had made it very challenging, they have been very professional and courteous. Thank you for taking wonderful care of our furry kids.
- Elizabeth Garcia May 17, 2021
I had an emergency with my dog and the staff worked me into their already very busy schedule. Dr. Schreiber detected and removed a foxtail from my dog;s eye and further damage was prevented. I am very thankful my dog could be seen right away!
- Runy Runge May 16, 2021
My cat got the absolute best care. I am very happy with everything about it; the way the staff cared about my cat, the cost was reasonable and the follow-up care has been very good too. Everyone was very patient with my calls to ask questions.
- Nancy Youdelman May 16, 2021
Thank you, Dr. Waterhouse, for always being there for us.
- Anonymous Apr 17, 2021
Great customer service and caring experience. Dr. Thiels was very kind, thorough, and caring. We appreciate his ongoing care for our dog. Waterhouse Vet hospital is the best and would highly recommend it.
- Renee Ellis Apr 09, 2021
They genuinely care about your pet. Dr. Waterhouse and staff have my pet’s well-being at their best interest. My kitty would have died if it hadn’t been for Dr. Waterhouse, she knew exactly what she needed and for that, I will forever be grateful.
- Leslie Skinner Mar 27, 2021