Dr. Cheryl Waterhouse founded the hospital in 1995 with the goal to provide the most advanced Veterinary Medical Care and most comprehensive personal attention for patients and clients in an exceptionally clean and welcoming atmosphere. Her goal is for the hospital to excel in all areas. Since opening, the hospital has consistently received the highest level of accreditation from the American Animal Hospital Association (AAHA). Waterhouse Animal Hospital has been voted best veterinarian by the Fresno Bee’s Central Valley People’s Choice Awards for 15 years.
We have exceptional doctors and staff that strive to provide the highest standards of medical care. We offer appointments 7 days a week. We have electronic medical records utilizing Cornerstone systems which are fully integrated. We have board-certified veterinary cardiologists, a residency-trained Veterinary Dentist and Internal Medicine Specialists that see patients in our practice. We also have a specialty surgeon at the practice monthly.
We have assembled a team of the best veterinary support staff in the San Joaquin Valley including 15 registered Veterinary Technicians three of which have additional certifications in dentistry or animal Rehabilitation. Many of our staff members have been in the field for many years and would work at no other practice we are proud of our team and their desire to practice the best medicine and to provide superior service and care to our clients.
Waterhouse Animal Hospital is located in Fresno’s affluent north side. We are nestled in the corner of an upscale shopping center anchored by a large grocery store and drug store/pharmacy. There are many dining options within very close proximity to our hospital including a local Micro Brewery, fine Italian restaurants and a French cafe. The hospital is less than 1 miles from the nearest gym and only a few miles from Woodward Park, a beautiful 300-acre location. We are located just around the corner from the nearest Starbucks and across the street from the Valley’s newest Regional Library.
We are blessed to have a truly wonderful client base. We have several clients who have entrusted their pets to us since we opened our doors in 1995. We consider ourselves lucky and honored to have been a part of multiple generations of pets for local clients. We place a high premium on developing personal relationships with our clients greeting clients and pets by name. Clients come to Waterhouse for our attention to detail, high quality of medicine and client service. We feel that this is a primary reason for our high degree of compliance with treatment plans
Our hospital is a full-service hospital, we provide veterinary services for dogs cats and the occasional exotic pet.
Below is a partial list of some of the services offered at our Hospital
Assisting you throughout your day is a personal scribe assigned only to you. Your scribe will accompany you from exam to treatment room, laptop in hand in inputting patient history, your notes and plans as you dictate them. The Scribe is able to generate estimates and deliver those to your clients and if preferred call for lab work, fill and review prescriptions with clients, complete invoices and answer various questions about treatment and protocols to help your day run smoothly. All of our computers are connected through a common server giving you instant access to your notes and patient histories from any computer in the hospital.
IDEXX Cornerstone Practice Management System
American Animal Hospital Association accreditation
We have chosen to be accredited by the American Animal Hospital Association (AAHA) and have had our Hospital measured against the most rigorous published standards in the industry. The AHHA standards of accreditation are widely used as benchmarks to ensure excellence in veterinary medicine. Our hospital has been successfully evaluated by an outside consultant on over 900 standards that directly correlate to the care we provide. In order to maintain our accreditation status and to make sure we are providing care consistently with industry updates we are evaluated every three years. We are proud to be an AAHA accredited practice and believe this keeps us on the leading Edge of veterinary medicine.
Dr. Waterhouse started Waterhouse Animal Hospital in 1995 with a goal of developing an animal hospital with state-of-the-art diagnostic services, the highest standards for patient care with compassion and friendly service. Every day we strive to meet these goals.
"I graduated from Iowa State University College of veterinary medicine in 1981 after practicing in Des Moines and Kansas City. I moved to Fresno in 1991 with my husband Ralph, who is now the retired Director of the Chaffee Zoo. We have two children Lauren and Brian. Our family also includes four cats and two dogs."
Dr Thiels was born in Alexander, Louisiana. He received his degree in animal science from Louisiana Tech University. He graduated with honors from Louisiana State University School of veterinary medicine in 2014 after graduation he completed a small animal rotating medicine and surgery internship at the University of Pennsylvania. His clinical interest include Cardiology Dermatology Emergency Medicine and Internal Medicine.
Doctor Page grew up in the San Francisco Bay Area and has been practicing veterinary medicine in Fresno County since she graduated from Washington State University, College of Veterinary Medicine in 201. Prior to veterinary school, she attended California Polytechnic State University of San Luis Obispo and graduated with a BS degree in animal science. Dr. Page enjoys working with all animals from guinea pigs and cattle and everything in between. She is married and has one child. She and her husband also have five dogs...Page, Jake, Ranger, Muscogee and Tessa.
Dr Ravinsky was born in the Bay Area of California she acquired her undergraduate degree in animal science and management from UC Davis. After school she remained in the Bay Area and gave horseback riding lessons and is a certified trainer, training horses in 3 days eventings. She graduated from UC Davis in 2014 with a Doctorate in Veterinary Medicine. While attending school, she found that she enjoyed small animal medicine so she happily accepted a position at Waterhouse Animal Hospital. She enjoys living in Fresno with her two cats Buster and Charlie.
Graduate of the University of Illinois. I have always had an affinity and connection to animals since I was a child. Biology was my favorite subject in school...add the two together and you have...Veterinarian. I try to make every patient visit as stress-free as possible for the patient as well as for the pet owner. My goal is to make the pet’s life as happy and healthy as possible. My Credo is to always do your best for those that you take care of and for yourself. I am happily married to my husband Rick. We have two boys Dylan and Eric. We have two dogs three cats and a bearded dragon pets are a big part of our family life
I’ve known from a young age that I wanted to be a veterinarian. The bond that we share with animals is remarkable and I love that I get to strengthen that bond by caring for our four-legged family friend family members and keeping them happy and healthy. My professional interests include dermatology surgery and proactive wellness care. Outside of work I enjoy spending time reading, cooking and adventuring outdoors with my husband. Our family includes our dog Penny and two cats. I am a California Native living in Southern California before moving and graduating from Fresno Christian high school. I graduated from California Polytechnic University Pomona with a degree in animal science before receiving my Doctorate from Western University College of Veterinary Medicine.
Bio coming soon.
Bio coming soon.
Bio coming soon.
Bio coming soon.
Dr Hobson is a 1981 graduate of the royal Veterinary College in London UK. He spent 20 years in general small animal practice owning three hospitals before increasing interest in dentistry led him to practice exclusively in this area of Veterinary Dentistry. He has worked exclusively in Veterinary Dentistry for over 15 years. During that time he moved from the UK to Los Angeles and now sees cases both in California and the UK. He provides a comprehensive service in Dentistry Oral & Maxillofacial Surgery. His commitments to Veterinary Dental education include teaching at the Royal Veterinary College as a guest lecturer, presenting at conferences and local meetings and authorizing articles for veterinary books journals and newsletters.
"Dental disease is extremely common in pets. It causes immense pain and suffering but our pets are not good at telling us about it. It is my mission to bring the best in Veterinary Dentistry to all pets by both providing dental care on a referral basis and by better educating Veterinarians in general practices on dental issues."
He has a wife, three adult children and a young child. He also enjoys triathlete competition.
Dr. Russell Is a board-certified Veterinary Cardiologist that graduated from the University of Sydney faculty of veterinary science in 1998. He went on to complete a master’s degree and residency in small animal medicine at Murdoch University, Australia. He then moved to the US and completed a residency in Veterinary Cardiology at the University of Pennsylvania. During this time he achieved both Fellowship of the Australian and New Zealand College of Veterinary Scientists ANZCVS, chapter of small animal medicine and gained Diplomat status of the American College of Veterinary Internal Medicine (ACVIM), in a specialty of Cardiology. Dr. Russell’s cardiology expertise includes assessment diagnosis and advanced treatment of all cardiovascular diseases in animals. His extensive board training in multiple specialties enables an integrated approach to patients’ cardiovascular disease in light of the rest of their body systems. Dr. Russell has performed hundreds of interventional cardiac catheterization and surgical procedures, including pacemaker implantation, patent ductus arteriosus (PDA) embolization, and balloon valvuloplasty. Dr. Russell Ames supervised specialty and compassionate care to animals and helping owners maintain optimal quality of life for their pets.
Dr. Vida Received his Doctor of Veterinary Medicine degree from the University of California Davis in 2001. He then completed a rotating Small Animal Medical and surgical internship at the Veterinary Specialty Hospital in San Diego, California. Following his internship, Dr Vita returned to Davis to complete a residency in small animal surgery (2005) attaining board certification with the American College of Veterinary Surgeons in 2006. He then became a clinical instructor in both Orthopedics and Surgical Oncology at the University of California Davis until 2007.
We have assembled a Veterinary support team that we believe is the best in the valley. Each of our staff members is professional, dedicated to our clients and detail oriented to every task that they undertake. Many of our employees have decades of experience in the veterinary field and would work no other place. From our client services representative to the scribes to our treatment team each member recognizes their role in providing the highest quality of Veterinary Care to our clients and their pets. Our dedication to excellence has led to our ongoing AAHA accreditation. We have been voted “Best Veterinarian” by the Fresno Bee People’s Choice Awards for an astonishing 15 times since 2005
We regularly provide continuing education opportunities for all our staff and encourage their participation in conferences and seminars. We believe in encouraging our team members to continue to learn and pursue their passions in and out of the veterinary field. We now have two team members that have earned the designation of RVT, VTS (Dentistry) and one who recently received her certification for Canine Rehabilitation Practitioner. Our RVTs also have a CE allowance that can be used to attend local and national meetings.
Our Team by the Numbers:
15 registered Veterinary Technicians
13 Veterinary Assistance
15 Client Services Representatives
4 Hospital Attendants Two Clinical Cats...Sterling and Indy
Many of our team members have chosen to work in multiple departments of the hospital. We believe this is a key factor in our success. We have a flexible multi-talented team. You may have an RBT working as a receptionist or as their scribe. Your scribe can also have experience as a Veterinary Assistant or Client Services Representative enabling them to communicate effectively with our clients about a variety of procedures and protocols while you take care of treatment. As a result of the decision to learn multiple rows in the hospital we have a very cohesive team composed of individuals who have appreciation and respect for the roles of other team members.
As a practice we have embraced a culture of striving towards excellence. We never stop trying to do more, and to do better. We have invested in cutting-edge technology for the treatment and client areas. We have interactive touch screen boards in each examination room to enable you as a doctor to explain and illustrate to clients the issues that are affecting their pets. The boards also provide clients with dozens of videos and educational resources that they can email to themselves for viewing at home or print right from the screen to the front desk to take information home.
We are also working to have a vibrant responsive online presence. Our aim is to make it as easy as possible for clients to be as involved as they wish in the treatment of their pets. By offering online appointments making, online stores for ordering prescription diets and online pharmacy and a way to request prescription refills for pets online. Through our blog and social media platforms we plan to become a one-Stop cache of educational resources for our client’s.