Survey responses

Question:  What was one thing we did that you would like us to keep doing?

• Having lived in several states and visiting many, many animal clinics/hospitals without reservation this is the finest one I have ever seen. - Dale and Pat
  
• I appreciated that when I called I always got the answers to my questions and everyone I spoke to was kind and caring.
  
• This was "Snickers" first visit for an echocardiogram. I was very impressed with Dr. Siemens and all the staff I came into contact with.
• My experience at your Animal Hospital was AWESOME!!  This was my first time there and I look forward to my future visits. Keep up the great service.
• The doctor actually spent some time with me outside of my appointment to address concerns and it was greatly appreciated.
• Several months ago I had a general question about our dog. I called Waterhouse Hospital at random and was hoping that a technician could answer the question. Dr. Waterhouse wasn't busy so I was able to talk to her over the phone. I so appreciated her thoughtful interest that I now go out of my way to take our dog to Waterhouse. The important thing is compassion and Doctor Waterhouse is very kind. If anyone ever asks about a vet I will tell him or her about the loving care and reasonable prices at Waterhouse. May God bless you all!
• Being as concerned as you are about my pets.
• Thanks to Elena - She listened to my concern about dropping my cat off at 7:30 a.m. and getting to work on time. She arranged for an earlier drop off time.
• Prompt, professional and friendly - outstanding veterinarian. I am very pleased with the care my puppy received. Thank you.
• You were very patient with my scared cat "Pooh" and didn't sedate him like my previous vet. Thank you for taking care of "Pooh".
• I really like having Saturday appointments being available. I have followed Dr. Warner to your practice and if the rest of the Doctors are as wonderful as her, I will be really, really happy. I am also very impressed with the 2 separate doors for the dogs and cats. "Junior" was a very nice door man for us too! - Kathy
  
• The puppy information was really good to have as a new owner. Dr. Lightfoot was great, she was very helpful and really seemed to care about my puppy and answered all questions I had - she was particularly good at handling my puppy with care.
• We brought "Rosie" down to see Drs. Walsh and Vida, and were very pleased with the facility and staff. We will be returning for her chemotherapy with Dr. Conlan.